Host(ess)

Major Responsibility Areas:

Greets the customers as they arrive. Assists guests with dining requests.

Take and/ or confirms reservations via phone.

Escorts customers to their tables; answers pertinent questions.

Maintains the highest standards of customer service whether it be an in-person or telephonic guest experience.

Adheres to all opening and closing procedures.

Keeps the front lobby clean and neat and ensures that menus are clean, undamaged and properly cared for.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well-being of guests.

Job Types: Full-time, Part-time

Job Types: Full-time, Part-time

Pay: From $13.00 per hour

Benefits:

• Employee discount

Shift:

• 8 hour shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Restaurant Experience: 1 year (Preferred)

Work Location: In person